Terms & Conditions

1. Definitions

In these Terms & Conditions, unless the context otherwise requires:

• "boba99", "we", "us", or "our" refers to the boba99 platform, its operators, and associated entities providing online gaming and betting services.
• "User", "you", or "your" refers to any individual who accesses, registers, or uses boba99 services.
• "Account" means the personal gaming account registered by a User on the boba99 platform.
• "Services" refers to all gaming products, betting markets, casino games, live dealer experiences, sports betting options, and related features offered by boba99.
• "Website" means the boba99 platform accessible at https://boba99.cam and any associated mobile applications or interfaces.
• "Bet" or "Wager" means any stake placed by a User on gaming outcomes or casino games through the boba99 platform.
• "Balance" means the total funds available in a User's Account for wagering or withdrawal.
• "Indonesia" refers to the Republic of Indonesia, the primary market served by boba99.

2. Acceptance of Terms

By registering an Account, accessing the Website, placing Bets, or using any Services offered by boba99, you confirm your acceptance of these Terms & Conditions in their entirety. Your continued use of boba99 services following any modifications to these terms constitutes acceptance of those changes.

We reserve the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the Website. It is your responsibility to review these terms periodically. The "Last Updated" date at the top of this document indicates when these terms were last revised.

If you object to any modifications, your sole remedy is to discontinue use of boba99 services and close your Account. Continued use following changes constitutes binding acceptance of the modified terms.

3. Eligibility and Account Registration

3.1 Age and Residency Requirements

To register and use boba99 services, you must meet the following strict eligibility criteria:

• You must be at least 21 years of age or older. boba99 operates a strict age verification policy and will require submission of valid government-issued identification (KTP - Kartu Tanda Penduduk) to verify your age and identity.
• You must be a resident of Indonesia with a valid Indonesian address. Services may not be available to residents of certain jurisdictions where online gaming is prohibited by local law.
• You must be legally capable of entering into binding contracts under Indonesian law and the laws of your jurisdiction.
• You are not excluded from gambling under any applicable laws, regulations, or self-exclusion programs.
• You are not acting on behalf of or at the instruction of another party when using boba99 services.

boba99 reserves the right to request additional documentation to verify your age, identity, address, and payment method ownership at any time. Failure to provide requested documentation within a reasonable timeframe may result in Account suspension or closure.

3.2 Account Registration Process

When creating your boba99 Account, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your Account information to keep it accurate and current.
• Create only one (1) Account per person. Multiple Accounts are strictly prohibited.
• Keep your login credentials (username and password) confidential and secure.
• Accept full responsibility for all activities that occur under your Account.
• Notify boba99 immediately of any unauthorized use of your Account or security breach.

boba99 reserves the right to refuse registration, suspend, or terminate any Account at our sole discretion, particularly if we suspect fraud, multiple Account creation, false information provision, or violation of these Terms & Conditions.

3.3 KYC (Know Your Customer) Verification

As part of our commitment to security and regulatory compliance, boba99 implements comprehensive KYC procedures. You may be required to submit:

• A clear, legible copy or photograph of your Indonesian national identity card (KTP).
• Proof of address (utility bill, bank statement, or government correspondence dated within the last 3 months).
• Proof of payment method ownership (bank account statement, e-wallet screenshot showing your name).
• Additional documentation as deemed necessary by our compliance team.

Verification typically takes 24-48 hours. Withdrawal requests may be delayed or denied until successful KYC verification is completed.

4. Deposits and Payment Methods

4.1 Accepted Payment Methods

boba99 supports deposits through the following Indonesian payment channels:

• Bank transfers via BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Bank Mandiri, CIMB Niaga, OCBC NISP, and other major Indonesian banks.
• E-wallet transfers via OVO, DANA, GoPay, ShopeePay, and LinkAja.
• Other payment methods as made available and displayed on the platform.

All payment methods must be registered in your legal name as shown on your KTP. Third-party deposits (deposits from accounts not in your name) are strictly prohibited and may result in Account suspension and fund forfeiture.

4.2 Deposit Processing and Limits

Minimum deposit amounts vary by payment method and are displayed during the deposit process. Most deposits are processed instantly during banking hours (WIB 08:00-16:00, Monday-Friday). Off-hours deposits may take longer to process depending on banking infrastructure.

boba99 does not charge fees for deposits. However, your bank or payment provider may impose their own transaction fees, which are beyond our control.

Deposits are final and non-refundable except where required by law or in cases of technical error attributable to boba99.

5. Withdrawals and Payout Procedures

5.1 Withdrawal Requests

You may request withdrawal of your Account Balance at any time, subject to the following conditions:

• Your Account must be fully verified (KYC completed).
• Withdrawals must be made to a bank account or e-wallet registered in your legal name.
• You must meet any applicable wagering requirements on deposited funds or bonuses before withdrawal.
• Minimum withdrawal amounts apply (typically Rp 50,000, displayed at the time of withdrawal).

boba99 aims to process withdrawal requests within 24 hours of approval. BCA and BRI withdrawals during banking hours typically complete within 10-15 minutes. Processing times may be longer for first-time withdrawals, large amounts, or during periods of enhanced security review.

5.2 Withdrawal Security Checks

boba99 reserves the right to conduct additional security and identity verification checks before processing withdrawals, including:

• Requesting additional identification documents.
• Verifying the source of deposited funds.
• Reviewing gameplay and betting patterns for irregularities.
• Confirming ownership of payment methods.

These procedures are implemented to protect against fraud, money laundering, and unauthorized Account access. We appreciate your patience during these verification processes, which are conducted in your interest and in compliance with regulatory requirements.

6. Bonuses and Promotions

6.1 Bonus Terms

boba99 may offer bonuses, promotions, free bets, or other incentives from time to time. All bonuses are subject to specific terms and conditions published at the time of the promotion, which form part of these Terms & Conditions.

Common bonus terms include:

• Wagering Requirements: Bonus funds typically require a specified amount of wagering (e.g., 5x, 10x, 20x the bonus amount) before they can be withdrawn as cash.
• Minimum Odds: Sports betting bonuses may require bets placed at minimum odds (e.g., 1.50 or higher) to count toward wagering requirements.
• Game Restrictions: Certain games may contribute differently toward wagering requirements (e.g., slots 100%, table games 10%).
• Time Limits: Bonuses typically expire after a specified period (e.g., 30 days) if wagering requirements are not met.
• Maximum Bet Limits: While bonus funds are active, maximum bet sizes may apply (e.g., Rp 50,000 per bet).

Bonus abuse, including but not limited to creating multiple Accounts to claim bonuses, coordinated betting with other Users, or exploitation of system errors, will result in immediate bonus forfeiture, Account closure, and potential legal action.

7. Betting Rules and Game Conduct

7.1 General Betting Rules

When placing Bets on boba99:

• All Bets are final once confirmed. You cannot cancel or modify a Bet after confirmation.
• Bet acceptance is subject to our discretion. We reserve the right to refuse or limit any Bet.
• Results are determined based on official sources for sports events and certified random number generators for casino games.
• In the event of obvious errors (palpable errors in odds, results, or technical malfunctions), boba99 reserves the right to void affected Bets and return stakes.
• Minimum and maximum Bet limits apply and vary by game type and market.

7.2 Sports Betting Specific Rules

For sports betting, including football (bandar bola), mix parlay combinations, and Asian handicap (voor bola) markets:

• Bets are settled based on the official result at the end of regular time unless otherwise stated.
• If a match is postponed, abandoned, or canceled, Bets may be void depending on the circumstances.
• Live (in-play) betting odds change rapidly. Bets are accepted at the odds displayed at the time of bet confirmation.
• Settlement is based on official league or tournament sources (e.g., BRI Liga 1, English Premier League official results).

7.3 Casino and Slot Game Rules

For casino games, live dealer tables, and slot games (including slot gacor hot slots):

• Games use certified random number generators (RNG) or live dealer equipment from licensed providers.
• Game rules are displayed within each game interface and take precedence for game-specific situations.
• In the event of disconnection during gameplay, game rounds in progress will be resolved according to provider rules.
• Malfunction voids all pays and plays. If a game malfunctions, affected game rounds may be void.

8. Prohibited Activities

The following activities are strictly prohibited on boba99 and may result in immediate Account suspension, fund forfeiture, and legal action:

• Fraudulent Activity: Using stolen payment methods, falsifying identity documents, or misrepresenting your eligibility.
• Multiple Accounts: Creating more than one Account per person to exploit bonuses or evade restrictions.
• Collusion: Coordinating with other Users to gain unfair advantage, manipulate outcomes, or engage in syndicated betting.
• Arbitrage Betting: Exploiting odds discrepancies between platforms or markets to guarantee profit.
• Bonus Abuse: Systematic exploitation of bonuses, promotions, or system errors.
• Third-Party Access: Sharing Account credentials or allowing others to access your Account.
• Automated Betting: Using bots, scripts, or automated systems to place Bets.
• Money Laundering: Using boba99 services to launder proceeds of crime or engage in financial crime.
• Underage Gambling: Providing false age information or allowing minors to access your Account.

boba99 employs sophisticated monitoring systems to detect prohibited activities. We cooperate fully with law enforcement authorities in cases of suspected criminal activity.

9. Account Closure and Suspension

boba99 reserves the right to suspend or permanently close your Account at any time if:

• You violate any provision of these Terms & Conditions.
• We suspect fraudulent, illegal, or abusive activity.
• You fail to complete KYC verification when requested.
• You become abusive toward staff or other Users.
• Your Account remains inactive for an extended period (typically 12 months).
• Required by legal, regulatory, or law enforcement authorities.

Upon Account closure, you must immediately cease use of all boba99 services. Any remaining Balance in a closed Account will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements and deduction of any amounts owed to boba99.

You may request voluntary Account closure at any time by contacting customer support. Self-exclusion options are also available for Users who wish to restrict their access to gaming services for responsible gaming reasons.

10. Intellectual Property Rights

All content on the boba99 Website, including but not limited to text, graphics, logos, images, software, game interfaces, and compilation thereof, is the property of boba99 or its licensors and is protected by Indonesian and international copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use boba99 services for personal, non-commercial entertainment purposes only. You may not:

• Copy, reproduce, distribute, or publicly display any Website content without written permission.
• Modify, reverse engineer, or create derivative works based on boba99 software or services.
• Use automated systems to scrape, harvest, or collect data from the Website.
• Remove or alter any copyright, trademark, or proprietary notices.

The boba99 name, logo, and trademarks are proprietary to boba99. Unauthorized use is prohibited and may result in legal action.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

• boba99 is provided on an "as is" and "as available" basis without warranties of any kind, express or implied.
• We do not warrant that services will be uninterrupted, error-free, or free from viruses or other harmful components.
• boba99 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our services.
• Our total liability to you for any claims arising from use of boba99 services shall not exceed the amount deposited into your Account during the six (6) months preceding the claim.
• We are not responsible for failures or delays caused by circumstances beyond our reasonable control, including but not limited to internet outages, banking system failures, natural disasters, or government actions.

You acknowledge that online gaming involves financial risk and agree to participate at your own risk. boba99 is not responsible for your gaming decisions, losses incurred, or personal financial circumstances affected by use of our services.

12. Responsible Gaming

boba99 is committed to promoting responsible gaming practices. We provide tools and resources to help you maintain control over your gaming activity:

• Deposit limits (daily, weekly, or monthly).
• Session time limits and reality check reminders.
• Self-exclusion options (24 hours, 7 days, 30 days, or permanent).
• Access to responsible gaming information and support resources.

If you feel that your gaming is becoming problematic, please contact our customer support team or visit our Responsible Gaming page for guidance and support options.

Remember: Gaming should be entertainment, not a source of income. Never gamble more than you can afford to lose. You must be at least 21 years of age to use boba99 services.

13. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of Indonesia. Any disputes arising from or relating to these terms or your use of boba99 services shall be subject to the exclusive jurisdiction of the competent courts of Indonesia.

Before initiating formal legal proceedings, we encourage you to contact our customer support team to resolve disputes amicably. Most issues can be resolved quickly through direct communication.

14. Contact Information

If you have questions, concerns, or complaints regarding these Terms & Conditions or boba99 services, please contact us:

Email: [email protected] (Note: Email address displayed as plain text for reference only)

Customer Support: Available 24/7 via live chat within your Account dashboard

We aim to respond to all inquiries within 24 hours during business days and within 48 hours during weekends and public holidays.

15. Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these terms, and the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Responsible Gaming Policy, and any specific game or promotion rules, constitute the entire agreement between you and boba99 regarding use of our services and supersede all prior agreements, understandings, or representations.